FREQUENTLY ASKED QUESTIONS
ABOUT SX.LIFE APP
WHAT IS SX.LIFE APP?
SX.LIFE is an app for couples, designed to enhance pleasure and deepen the connection with your partner. Spark open conversations about intimacy and express your desires in a safe and shameless environment within the app. Explore new love horizons together and discover uncharted realms of passion. Improve your sex life with SX.LIFE app!
WHO IS SX.LIFE APP DEDICATED FOR?
SX.LIFE is dedicated to anyone interested in a better sex. It is an app for any couple — whether you’re together for a long time or newly dating, married, living together or in a long-distance relationship, LGBTQ+. We believe that love is love no matter what, thus everyone is welcome to join SX.LIFE community and start enhancing your intimate life!
HOW DO I CREATE AN ACCOUNT?
To create an account you simply need to download the app and follow the instructions. You will be asked to provide a valid email address, to which we will send a verification link to confirm your account creation. This email address will be linked to your account. If you have any issues creating an account, do not hesitate to contact us via website form or drop us a message at email@example.com.
WHAT TO DO IF I FORGOT MY PASSWORD?
If you have forgotten you password, simply click forgot password link in the logging screen and you will receive a recovery email. If you haven’t received a recover email, do not hesitate to contact us via website form or drop us a message at firstname.lastname@example.org.
CAN I USE SX.LIFE FOR FREE?
Yes! We offer a 7-day trial to our users to try the core features of the app free of charge. If you like it – you decide risk-free to opt in for a selected subscription or not.
DOES MY PARTNER NEED TO HAVE A SUBSCRIPTION IN ORDER TO USE THE APP?
No! If you have chosen one of the subscription options, your partner gets to use the app free of charge!
HOW CAN I CANCEL MY SUBSCRIPTION?
In order to cancel your subscription, go to the Settings of your device, choose Subscriptions and cancel the selected subscription option at anytime. If you have any issues canceling your subscription, do not hesitate to contact us via Support screen within the app settings, via website form or drop us a message at email@example.com.
USING THE APP
HOW CAN I INVITE MY PARTNER?
You can invite your partner via app by sending an invite via email or sending the invite link to your partner in the most convenient way for you. If you have any issue in connecting with your partner, do not hesitate to contact us via website form or drop us a message at firstname.lastname@example.org.
HOW CAN I ASK MY OWN QUESTION?
It’s simple, all you have to do is to submit your question via app to us. We will check it for spelling/formatting purposes and submit the question to your partner and yourself (if applicable) in a discreet manner. Your partner will never know it was you!
WILL MY PARTNER KNOW IF I BUY A QUESTION?
No. We will check the question first to make sure it matches the style of the questions in our database. We will then submit the question to your partner and yourself (if applicable) in a discreet manner. Your partner will never know it was you!
CAN I ANSWER THE QUESTIONS IN MY MOTHER TONGUE LANGUAGE?
Yes, for sure! You will receive your questions in English, but you can reply in any love language you want!
IS SX.LIFE LGBTQ+ FRIENDLY?
Be sure of that! We made a huge effort to make sure LGBTQ+ community is welcome at SX.LIFE app! The questions are categorised based on the gender and couple type, therefore, couples will receive only relevant questions based on their sexual orientation.
HOW DO I KNOW IF MY DATA IS SAFE?